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Conflict Resolution and Appeals Process per Section 10 of the
“pANI Interim Assignment Guidelines for ESQK”:
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| 10.1 |
Every attempt will be made at the
time of assignment to avoid conflicts with existing pANIs. |
| 10.2 |
Disagreements may arise between
parties affected by these interim guidelines in the context of
the administration and management of these guidelines. In all
cases, the parties will make reasonable, good faith efforts to
resolve such disagreements among themselves, consistent with the
interim guidelines, prior to pursuing any appeal. |
| 10.3 |
If a conflict is determined to
exist, the following escalation process should be followed:
- The affected party should contact the entity with whom the
conflict exists and attempt a resolution
- If resolution cannot be achieved among the involved
affected parties, the issue should be escalated in the
following order:
- the Interim 9-1-1 RNA for a recommended solution;
- The state regulatory authority having oversight, if any;
- the NANC;
- the FCC.
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| 10.4 |
Questions regarding interpretation
or clarification of these Interim Guidelines may be referred to
NANC for resolution. Unless otherwise mutually agreed to by the
parties, these questions will be submitted in a generic manner
protecting the identity of the appellant. |
| 10.5 |
Reports on any resolution resulting
from the above options, the content of which will be mutually
agreed upon by the involved parties, will be kept on file by the
Interim 9-1-1 RNA. At a minimum, the report will contain the
final disposition of the appeal, e.g., whether or not an ESQK
was assigned. |
